Sunday, July 5, 2020

Drop-Off and Pickup - Covid-19 Protocol

Image: Two gate entrance to Pupvacay
 In response to the COVID-19 pandemic, Pupvacay is taking all the necessary steps to protect the health and well-being of the dogs in my care, my family, and the clients I serve.

Until further notice, we will NOT be offering indoor Meet'n Greets to new clients.

To ensure the safety of the dogs in our care, our family, and our wonderful clients, I am offering gate pick-up and drop-off only.

Follow this protocol when dropping off or picking up your dog:

🐶 Call or text me about 10 minutes before you arrive.

🐶 I will meet you outside at the back gate. I will remain inside the second gate wearing a face mask.

🐶 Humans are not permitted past the first gate.

🐶 Open the first gate, put your dog inside, remove their leash, and close the first gate with your dog between the two gates.

🐶 If you are concerned about your dog staying inside the gate without you, there will be a sanitized leash available inside the gate to attach to their collar.

🐶 Place dog food in the plastic bag hanging on the fence.

🐶 I will then open the second gate, and let your dog inside.

🐶 No leashes, dishes, toys, dog beds, crates, blankets are allowed. I have a good supply of everything we need.

🐶 Dog food must be placed either in disposable zip-lock bags or plastic containers I can wipe down with disinfectant.

🐶 Hand Sanitizer will be available on the left fence post for use after opening and closing the gate if you need it. I will be sanitizing the gate mechanism between client visits.

🐶 If you see another client dropping off or picking up their dog(s), please wait in your car until the other client has departed.

🐶 Preferred payment is over-the-phone Visa/MasterCard payments or Email Money Transfers.

🐶 If you prefer to pay by cash, put the cash in an envelope and place it in the mailbox to the right of the gate. If you don't have an envelope, just let me know and I will place one on the fence for you to use.

Image: Dexter between the gatesI apologize for the inconvenience these changes may cause. These changes are necessary to ensure safety for you, your pets, and our family. Though things may be a little different, the love and care I have for your furbabies remain the same.

If you have any questions, please don't hesitate to ask.

Do you have a plan for your pet?

I know your pets are family. And while no one enjoys preparing for a crisis, it’s important to plan for what will happen to your pets should you no longer be able to care for them.

Take these three steps to protect your pet's health and well-being in the event of an emergency.


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